Return & Exchange
We want you to feel completely confident and radiant in every piece you choose.
Eligibility
You may request an exchange or return within 14 days of receiving your order.
Conditions
To be accepted, items must be:
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Unused and unworn
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In their original packaging
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With all tags, labels, and accessories intact
Non-Returnable Items
For hygiene and safety reasons, certain categories may not be eligible for return (e.g., customized or bespoke pieces). If any item is non-returnable, it will be clearly noted on the product page.
Exchange Process
If you wish to change the size, color, or item, our team will be happy to assist you with the available options.
Refunds
Once the returned item is inspected and approved, the refund will be issued to your original payment method. Processing time may vary based on your bank.
Return Shipping
Return shipping costs are the customer’s responsibility unless the item received is damaged or incorrect.